You might experience issues such as these when you try to print from your Mac or print from your iOS device:
How to add or remove a printer from your Mac by Conner Forrest in Hardware on February 8, 2017, 7:57 AM PST Even with all the advances in modern technology, printers can still cause some confusion. As long as your printer is supported by Mac OS X, setting it up is as easy as plugging it into one of your Mac’s USB ports. The Big X does the rest of the work, selecting the proper printer software driver from the Library/Printers folder and setting your printer as the default power of the universe. Oct 17, 2019 Reconnect your printer to your Mac, if applicable. Turn on your printer and wait for it to finish starting up. Choose Apple ( ) menu System Preferences, then click Printers & Scanners. Select your printer in the list of devices. If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click at the bottom of the list, then choose the command to add.
For help with an error light or other error condition on the printer itself, check the printer's documentation or contact its manufacturer.
![]() If your printer is AirPrint-enabled
If your printer is AirPrint-enabled for printing from your Mac or iOS device, just make sure that it's connected to the same Wi-Fi network used by the Mac or iOS device.1
If you still can't print, try any of these solutions:
If you're using a Mac and you still can't print, it might help to reset the printing system. Otherwise, contact the printer manufacturer for support.
Printer Library Network PrintIf your printer isn't AirPrint-enabled
If you're printing from your Mac to a printer that isn't AirPrint-enabled:
If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find and add a printer, such as by IP address:
If you still can't print, and your printer is connected via Wi-Fi:
Reset the printing system
If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.
Remove printer drivers
If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.
If the issue continues, contact the printer manufacturer for support.
1. In corporate environments, DNS records can be configured to allow AirPrint-enabled printers to appear across other networks instead of just the network used by the device you're printing from. You can also use configuration profiles in iOS to set up AirPrint printers.
2. Firmware updates—such as for AirPort base stations—update the software on the printer or router, not the software on your Mac or iOS device. If the latest firmware from the manufacturer is several years old, the manufacturer might have stopped supporting or updating your device. If so, you might need a more up-to-date printer or router.
For help with an error light or other error condition on the printer itself, check the printer's documentation or contact the manufacturer.
If your printer is AirPrint-enabled
If your printer is AirPrint-enabled for printing from your Mac or iOS device, make sure it's connected to the same Wi-Fi network as the Mac or iOS device.1
If you still can't print, try these solutions:
If you're using a Mac and you still can't print, it might help to reset the printing system. Otherwise, contact the printer manufacturer for support.
If your printer isn't AirPrint-enabled
If you're printing from your Mac to a printer that isn't AirPrint-enabled:
If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find and add a printer, such as by IP address:
If you still can't print, and your printer is connected via Wi-Fi:
Library Printer ConnectionsReset the printing system
If the issue continues, reset the printing system on your Mac. This removes all printers and scanners – including their print jobs and settings – from Printers & Scanners preferences.
Remove printer drivers
If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.
Library Printers Canon Bjprinter Utilities
If the issue continues, contact the printer manufacturer for support.
1. In corporate environments, DNS records can be configured to allow AirPrint-enabled printers to appear across other networks instead of just the network used by the device you're printing from. You can also use configuration profiles in iOS to set up AirPrint printers.
2. Firmware updates – such as for AirPort base stations – update the software on the printer or router, not the software on your Mac or iOS device. If the latest firmware from the manufacturer is several years old, the manufacturer might have stopped supporting or updating your device. If so, you might need a more up-to-date printer or router.
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